Reference

topanhoki Privacy Policy, Made Clear

Our topanhoki Privacy Policy explains what we collect when you open an account, sign in from a phone, or use DANA, OVO, GoPay and QRIS.

Account dataWallet recordsDevice choicesContact rights
topanhoki topanhoki Privacy Policy, Made Clear
CONTACT ROUTES

Get Privacy Help Through Account Support

A clear contact path helps you act on this Privacy Policy without searching through unrelated pages.

Account data request Use the account support path to ask what personal data is linked to your profile. Include your registered contact detail so we can confirm the request belongs to you before sending a response.
Wallet record query If a DANA, OVO, GoPay or QRIS reference looks wrong, send the receipt number through account support. We use that reference to locate the matching record without asking for your wallet password.
Policy contact For correction, deletion or retention questions, name the section of this Privacy Policy that concerns you. We may request account verification before changing records or discussing private account details.
ACCOUNT SAFETY

How We Protect Your Account Records

Our handling process separates account access, payment matching and policy requests so each action has a clear purpose.

Data collection

We collect account fields you submit, phone verification results, sign-in activity and payment references needed for account administration. Device and browser signals help us connect a session to the correct account and identify unusual access.

Cookie choices

Cookies and similar browser records help keep a signed-in session working and remember selected settings. You can manage browser permissions on your phone or desktop, although some account and policy pages may then require another sign-in.

Account security

Before discussing private records or changing a sensitive account detail, we may use the phone verification step connected to your profile. Never send a password, wallet PIN or one-time code through support.

Retention periods

We keep account, support and payment records for as long as needed for the stated purpose, account protection and applicable legal duties. When a record is no longer needed, our handling process moves it toward deletion or restricted storage.

Correction requests

If your name, phone detail or account record is inaccurate, contact us through the signed-in support path. State the field that needs correction and provide a clear reason; verification may be required before we amend it.

Activity categories

Records may show which lobby area or title you opened, such as Live Roulette Turbo, Aviator Crash Game or badminton markets. We use that activity to operate account features and respond to requests, not to request unrelated private content.

Privacy Policy Answers for Indonesian Accounts

These Privacy Policy answers cover the questions we expect before you open or continue an account from Indonesia. They explain wallet records, phone verification, browser access, retention and the contact steps available to you. If your situation is not covered, use the account support route and identify the relevant policy section so we can respond to the right request.

It covers account details, phone verification, sign-in events, device and browser signals, support messages, lobby activity and payment references. DANA, OVO, GoPay, QRIS, bank transfer and virtual account records are handled only for matching, account protection and related policy purposes.

A payment reference lets us match a wallet action to the correct account and investigate a receipt or status question. We do not need your wallet password. The reference may remain with account records for the period required for the stated purpose and applicable legal duties.

Open the signed-in account support route and ask for an account data access request. Include your registered phone or email detail and describe the records you want checked. We may verify your identity before discussing or sending private account data.

Yes. Send a correction request through account support and identify the exact field, such as a phone detail or account name. Explain the change clearly, and be ready to complete the account verification step before we amend the record.

Cookies can keep your mobile browser session active and retain selected settings. You can change cookie permissions in your browser settings. If you block necessary cookies, you may need to sign in again before opening policy pages or sending a request.

Retention depends on why the record exists, account protection needs and applicable legal duties. Account, support and payment records are not kept for unrelated purposes. Ask through account support if you need the retention basis for a specific record.

Yes. Rights, account access and eligibility depend on local law. We apply the Privacy Policy to requests from Indonesia and explain any verification or legal reason that affects a request. Contact support with your location and account detail for a specific response.